realthailand

Wednesday, June 28, 2006

despite all the shlock about Thai hospitality, Bangkok 'courtesy' ranks near bottom of the manners pile in Reader's Digest global survey

My only surprise is that Bangkok did not rank lower than 25th out of 35.

Keep in mind that this courtesy survey was conducted mostly around the downtown / hotel areas. Get outside of this (comparatively) orderly enclave into the actual neighborhoods and the behavior gets much worse.

Courtesy? What a load of old cobblers!

Get upset when people push past you to pile into a lift before you've had a chance to get out first? Disappointed when strangers refuse to say "thanks" when you hold open a door for them?

How about people chatting during a movie? Or who jump in front of you in a queue?

These sorts of small but tiringly irksome incidents are far too common in Bangkok, it would seem. Indeed, our so-called "City of Angels" has received a devil of a ranking in a survey by Reader's Digest of the the levels of courtesy shown to researchers in major cities around the world.

"This was the world's biggest real-life test of common courtesy," said Kaidsuda Suriyayos, managing editor of Reader's Digest Sansara Thai edition.

"Our researchers conducted more than 2,000 separate tests of actual behaviour, producing results that were both revealing and thought-provoking."

Out of 35 cities around the world, Bangkok came 25th in the magazine's latest survey, conducted to find out more about the "dying art" of courtesy.

The magazine's reporters were dispatched to different corners of the world to assess politeness in the most populous city in 35 countries. In every location, they staged scenarios to see if people would hold open a door, say "thank you" after making a sale in a shop, and help someone pick up papers dropped in a busy location. Points were awarded for polite responses, and the results for each city tallied and compared.

...

In Bangkok, a teenage girl entering a crowded department store let the door swing back without looking behind. "I've never glanced back to hold doors for others before; this kind of behaviour is not common for me," she told the researcher. [ed. no doubt; many Thais have seemingly made it all the way to adulthood without a single lesson in citizenship or manners. Think that sounds superficial or silly? Visit Thailand and see what a difference a lack of basic manners can make]

...The magazine said that eight out of nine Asian cities finished in the bottom 11.

Worldwide, New York topped the list for the most courteous residents, followed by Zurich, Toronto, Berlin, Zagreb and Sao Paulo, respectively.

Reader's Digest quoted Niwes Kanthairaj, a renowned columnist on social affairs, as saying: "The effort to develop generosity is not enough. People tend to forget to be considerate, to be concerned for other's feelings, which is part of basic manners in a society."

The survey results will be published in the Reader's Digest next month. The magazine claims it is the most extensive global collaboration in its 84-year history.

The Nation